FAQs
Our Products
Learn more about our products and where is safe to install them.
Are your bathroom panels waterproof?
All of our panels are 100% waterproof making them ideal for use in bathrooms, showers and wet rooms.
How do I cut the panels?
The panels can be cut using a fine tooth hand saw.
Can panels go over existing tiles?
Yes our panels can be fitted over existing tiles using any Solvent-Free Adhesive.
Are the panels fire rated?
Yes all of our panels are class 1 fire rated, however if being placed directly behind a hob you will require a piece of Glass over the top.
Do your panels have tongue and groove edging?
Yes, all of our panels have tongue and groove edging down the lengths of the panel. This enables an easy, seamless installation that saves time and looks amazing too!
How do i clean the panels?
The panels can be wiped down using hot soapy water. No abrasives should be used on the panels.
Any other questions?
You can contact us through our contact page! We will be happy to assist you.
Shipping & Returns
Learn more about our shipping and return policy.
Do you offer Next Day Delivery?
Yes, if the order is placed before 2pm this can be shipped on a Next Day Service.
How long does express delivery take?
Express delivery is between 1-3 days.
This may differ for Scotland and Northern Ireland.
How long do I have to return my item if I have changed my mind?
If at any point within 30 days of your order you change your mind on your purchase, you are free to return the products back to us for a full refund of the goods. This excludes the postage and packaging fee. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
Account
You can create an account to track your orders and start a return process if you need to.
How do i track my order?
Once this has been dispatched, you will receive a tracking number via email. This can then be tracked via XDP or Hermes depending on your order.
Do you offer Trade Accounts?
Yes, we offer a Trade Account with 10% off RRP. To apply for this, please click here.
Any other questions?
You can contact us through our contact page! We will be happy to assist you.
Contact us
Still couldn't find what you're looking for?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form.