Shipping Information

Delivery Method

Order Value


Terms (Exc

Highlands, Islands, Northern Ireland)


UK Mainland

(ex Highlands)

Scottish Highlands (Exc Islands, Northern Ireland, Channel Isles)

1-5 Working Days

Over £75.00 free delivery

1-5 working days (Monday - Friday), for orders placed by 11:30am


£39.95 (Delivery Service is then extended to a 3-5 Economy service)

Next Day Delivery N/A

1-2 working days (Monday - Friday), for orders placed by 1:00pm


This service is unavailable to this area. 

Sample Only Orders


1-5 working days (Monday - Friday), can only be used on sample only orders.





We are currently unable to offer a collection service.


 Please note we do not deliver to Scottish Isles, Channel Isles, Isle of Wight, Isle of Man, Northern Ireland, Ireland or Overseas

All 1-5 working day deliveries are sent via a third party courier service. If ordered before 1:00pm on a working day (Monday-Friday) we will be able to dispatch your items the same day if you choose our next day delivery option.

If ordered after 1:00pm on a working day (Monday-Friday) we will dispatch your order the following working day.

Over the Christmas Period, our offices will be closed between the 23rd December 2023 and the 2nd January 2024. Orders that are placed within this time frame will be dispatched from the 2nd January 2023.

If ordered at any time over the weekend (Saturday/Sunday) we will dispatch your order on the following Monday. Please note that unless otherwise specified, delivery times are for working days only and do not include Saturday, Sunday or bank holidays.

If ordered over a bank holiday weekend, we will dispatch your order on the next working day after the bank holiday.

If you are placing an order to the Scottish Highlands, please note your order will then automatically be put on a 3-7 working day economy service.

In cases of delayed deliveries, we will not be held responsible for works booked in, or plumber/worksmen cancellations. This is because we advise that works or tradesmen should not be booked in until all goods have arrived and been checked thoroughly.

Further Delivery Information

Unfortunately, due to extra charges incurred from our couriers we are unable to offer free delivery to all areas, although we do offer a very competitive rate.

On the day of delivery, the tracking information will be updated with a two hour window of which you can expect your goods to arrive within. Please allow half an hour each side of this two hour window before inquiring the status of your delivery. If there are certain days that you will not be available for delivery please enter them in 'Order Notes', this can be found on your order form.